Shipping Policy
Welcome to Aussie Tail! We believe our furry friends deserve the best without the extra cost, which is why we are proud to offer FREE SHIPPING on all orders across Australia.
1. Shipping Cost
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Standard Shipping: $0.00 (ALWAYS FREE). No minimum spend required.
2. Shipment Processing Time
All orders are processed within 1-3 business days. Please note that orders are not shipped or delivered on weekends or public holidays.
3. Delivery Estimates
Since we want to keep shipping free for everyone, we use reliable international and local logistics to get the best gear to your pup:
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Estimated Delivery Time: 7-14 business days.
Note: While most orders arrive on time, occasional delays may occur due to customs processing or local postal peaks.
4. Order Tracking
Once your order is on its way, we will send you a Shipment Confirmation email containing your tracking number. You can follow your pup's package every step of the way directly on our website or through the link provided.
5. Delivery Address
Please ensure your shipping address is correct at checkout. Aussie Tail is not responsible for orders delivered to an incorrect address provided by the customer.